Collection and Use of Information
First Choice Credit Union Limited (the “Credit Union”) will not collect any personal information about you on this website without your consent. We will only collect personal information from you where it is required by us for a particular purpose (such as in connection with any loan or other applications which you may make, any products and services which we may provide to you or to enable us to make contact with you in connection with such matters). We will let you know what we intend doing with your information before collecting it, so that you can decide whether or not to furnish that information to us.
Any personal information which is provided by you will be treated with appropriate standards of security and confidentiality and in accordance with the terms of the Data Protection Acts 1988 and 2003, Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 on the Protection of Individuals with regard to the Processing of Personal Data and on the Free Movement of Such Data, and any implementing and/or amending legislation as may be adopted in the Republic of Ireland from time to time. We cannot guarantee the privacy, security or confidentiality of any personal information relating to you which is transmitted or communicated over the internet or by email.
If at any time after giving us personal information you decide that you would prefer us to no longer hold or use such personal information, or if you believe that such personal information has become out of date, please feel free to contact us and let us know. We will remove or rectify your personal information within a reasonable time as necessary or appropriate in accordance with the applicable legislative and regulatory requirements.
You may also obtain a copy of any personal information which we hold relating to you from us at any time by sending us a written request and paying the prescribed fee of €6.35.
You acknowledge and agree that in certain circumstances we may be obliged to disclose personal information relating to you to third parties, for example, in order to conform to any requirements of law or to comply with any legal process, provide certain products and services to you (such as insurance products, online account services and payment services) and to protect and defend the rights and property of the Credit Union, our licensors and/or our other customers.
Telephone calls may be monitored or recorded to ensure that we carry out your instructions correctly and for training, security and quality control purposes.
The Credit Union is registered as a Data Controller with the Data Protection Commissioner under Registration No. 0810/A. Any requests or queries which you may have in respect of the personal information which we may hold relating to you should be sent to us in writing at the following address (accompanied by payment of any applicable fees):
First Choice Credit Union Limited
Credit Union Office
Use of Technical Information
Statistical and analytical information collected through the standard operation of our internet servers and logs provides us with general and not individually specific information. This information is completely anonymous and may be used by us to enable us to determine how our website is being used and to enable us to improve our website or online services. The Credit Union will make no attempt to identify individual users, or to associate any technical information collected with any individual user.